Contact information

At Freloria, we believe that strong communication is the foundation of excellent customer service. Whether you have a question about our products, need assistance with your order, or simply want to share your feedback, our team is always here to help you. Your satisfaction is our top priority, and we are committed to providing you with a smooth, reliable, and enjoyable shopping experience.

We understand that online shopping requires trust, and we strive to build that trust by being transparent, responsive, and accessible. This Contact Us page is designed to ensure you can easily reach us whenever you need support.

Get in Touch

If you have any queries, concerns, or suggestions, please feel free to contact us using the details below:

📧 Email: freloria2@gmail.com
📞 Phone: 9593015499

Our customer support team is available to assist you with all your needs. We aim to respond to all email inquiries within 24–48 business hours.

Registered Address

Freloria
VILL - SULTANPUR
P.O - KRISHNA NAGAR
P.S - MANDIR BAZAR
Dist - SOUTH 24 PARGANAS
State - WEST BENGAL
PIN - 743345
India

GST Details

GST Number: 19GWCPS6330F1ZA

We are a registered business, ensuring that all transactions made on our platform are legitimate and compliant with applicable laws and regulations.

Our Business

Freloria is a growing fashion destination offering a wide variety of stylish and affordable clothing for everyone. We specialize in Fashion of all types, including:

  • Men’s Fashion

  • Women’s Fashion

  • Kids’ Wear

  • Casual Wear

  • Ethnic Wear

  • Trendy Accessories

Our goal is to bring you the latest trends with quality and affordability combined. Whether you’re shopping for everyday wear or special occasions, Freloria is your trusted partner in fashion.

Customer Support

We take pride in offering reliable and friendly customer support. If you need help with:

  • Placing an order

  • Tracking your order

  • Product inquiries

  • Returns and exchanges

  • Payment issues

  • Shipping details

Our team is ready to guide you step-by-step. We believe in resolving issues quickly and efficiently so that your experience remains hassle-free.

Order Assistance

If you have already placed an order and need assistance, please include the following details when contacting us:

  • Order Number

  • Full Name

  • Registered Mobile Number

  • Description of the issue

Providing this information helps us resolve your query faster.

Feedback & Suggestions

Your feedback is extremely valuable to us. It helps us improve our services and deliver a better shopping experience. If you have suggestions regarding our products, website, or services, feel free to share them with us.

We carefully review all customer feedback and continuously work on improving our offerings based on your needs.

Business Hours

Our support team operates during the following hours:

Monday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

Please note that responses may take slightly longer during weekends or public holidays.

Why Contact Freloria?

There are many reasons you might want to reach out to us:

1. Product Information

If you need more details about any product, sizing, materials, or availability, we are here to help.

2. Order Issues

Facing any problem with your order? Contact us immediately, and we will resolve it as quickly as possible.

3. Returns & Exchanges

Need to return or exchange a product? Our team will guide you through the process.

4. Payment Support

If you experience issues during payment or have questions regarding transactions, we are ready to assist.

5. General Queries

Any general questions about Freloria or our services are always welcome.

Commitment to Customer Satisfaction

At Freloria, we are dedicated to building long-term relationships with our customers. We understand that every customer is important, and we treat every query with care and priority.

We aim to:

  • Provide quick and accurate responses

  • Ensure transparency in communication

  • Resolve issues efficiently

  • Deliver excellent service at all times

Safe & Secure Communication

We value your privacy and ensure that all your personal information shared with us remains safe and confidential. When you contact us, your details are used only for resolving your queries and improving our services.

Stay Connected

We encourage you to stay connected with Freloria for the latest updates, offers, and fashion trends. If you have any questions or need support, do not hesitate to contact us.

Final Words

Thank you for choosing Freloria as your fashion partner. Your trust and support motivate us to keep improving and delivering the best products and services.

We are always here to assist you — just a call or email away!