Privacy policy

Effective Date: 27th March 2026

Welcome to Freloria.com. Your privacy is extremely important to us, and we are committed to protecting your personal information while providing a safe and secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our fashion products.

1. Information We Collect

When you visit or make a purchase from Freloria.com, we may collect the following types of information:

a) Personal Information

  • Full Name

  • Email Address (freloria2@gmail.com)

  • Phone Number (9593015499)

  • Shipping and Billing Address

  • Payment Details (processed securely via payment gateways)

b) Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on the website

c) Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Personalize content and offers

You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate with you regarding your orders or inquiries

  • To provide customer support

  • To improve our website, products, and services

  • To send promotional emails, offers, and updates (only with your consent)

  • To prevent fraudulent transactions and ensure security

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information in the following cases:

a) Service Providers

We may share data with trusted third parties such as:

  • Payment gateways

  • Shipping partners

  • Marketing tools

These parties only use your data to perform services on our behalf.

b) Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

c) Business Transfers

In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

These include:

  • Secure servers

  • SSL encryption

  • Restricted access to personal data

However, no online system is 100% secure, so we encourage users to take precautions while sharing information online.

5. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise these rights, contact us at freloria2@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to read their privacy policies before providing any personal information.

7. Children's Privacy

Freloria.com does not knowingly collect personal information from children under the age of 18. If we become aware that such data has been collected, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

We recommend reviewing this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Website: Freloria.com
Email: freloria2@gmail.com
Phone: 9593015499

Registered Address:
VILL - SULTANPUR,
P.O - KRISHNA NAGAR,
P.S - MANDIR BAZAR,
Dist - SOUTH 24 PARGANAS,
State - WEST BENGAL,
PIN - 743345

GST Number: 19GWCPS6330F1ZA

10. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

11. Information Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

After that, your data is securely deleted or anonymized.

12. Payment Security

All payments made on Freloria.com are processed through secure and trusted payment gateways. We do not store your card details on our servers.

13. Shipping & Communication

We may use your contact information to:

  • Send order confirmations

  • Provide tracking details

  • Notify you about delivery updates

This ensures a smooth shopping experience.

14. Marketing & Promotional Use

With your permission, we may send:

  • Discount offers

  • New arrivals updates

  • Seasonal sale notifications

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

15. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be handled under the jurisdiction of West Bengal courts.

Thank you for trusting Freloria.com. Your privacy and trust are our top priorities.