Terms of service

Effective Date: 27th March 2026

Welcome to Freloria.com. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.

1. General Overview

This website is operated by Freloria. Throughout the site, the terms “we,” “us,” and “our” refer to Freloria.com. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state or province of residence.

  • You are legally capable of entering into binding contracts.

  • You will use our website only for lawful purposes.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Services

Freloria.com offers Fashion Apparel and related products, including clothing and accessories for various categories.

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that:

  • Product descriptions are always error-free.

  • Colors displayed on your device are completely accurate.

  • All items will be available at all times.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities of any products or services.

  • Refuse or cancel any order at our discretion.

4. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Change prices without prior notice.

  • Correct pricing errors at any time.

Accepted payment methods may include:

  • Credit/Debit Cards

  • UPI Payments

  • Net Banking

  • Cash on Delivery (if available)

Orders will only be processed after successful payment confirmation.

5. Order Acceptance & Cancellation

Once you place an order:

  • You will receive an order confirmation via email.

  • This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel any order due to stock issues, pricing errors, or suspicious activity.

  • Refuse service to customers with fraudulent or abusive behavior.

If your order is canceled after payment, a full refund will be issued.

6. Shipping & Delivery

We aim to deliver your orders within the estimated timeframe. However, delivery times may vary depending on:

  • Location

  • Courier availability

  • External factors beyond our control

Shipping charges (if any) will be clearly mentioned during checkout.

We are not responsible for delays caused by:

  • Natural disasters

  • Courier issues

  • Incorrect shipping details provided by customers

7. Returns & Refunds

Our return and refund policies are designed to ensure customer satisfaction.

You may request a return or replacement if:

  • The product is damaged or defective

  • You receive the wrong item

Conditions for returns:

  • The item must be unused and in original packaging.

  • Return requests must be made within the specified time frame.

Refunds (if applicable) will be processed after inspection of the returned item and may take several business days.

8. User Responsibilities

By using our website, you agree:

  • Not to use our products for illegal or unauthorized purposes.

  • Not to violate any applicable laws or regulations.

  • Not to transmit viruses, malware, or harmful code.

Any breach of these Terms may result in termination of your access to our services.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Text and graphics

is the property of Freloria.com and is protected by copyright and intellectual property laws.

You may not:

  • Copy, reproduce, or distribute any content without permission.

  • Use our brand name or assets for commercial purposes without authorization.

10. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free.

Freloria.com shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of data, profits, or revenue

  • Issues arising from the use or inability to use our services

Your use of our website is at your own risk.

11. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for:

  • The content or accuracy of third-party sites

  • Any transactions made on external platforms

You should review their policies before engaging with them.

12. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

We are committed to protecting your data and ensuring secure transactions.

13. Termination

We reserve the right to terminate or suspend your access to our website if:

  • You violate these Terms

  • You engage in fraudulent or abusive activities

Termination may occur without prior notice.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Jurisdiction for any disputes shall lie in:

South 24 Parganas, West Bengal

15. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time.

It is your responsibility to check this page periodically for updates.

Continued use of the website following changes constitutes acceptance of those changes.

16. Contact Information

If you have any questions about these Terms of Service, you may contact us:

  • Website: Freloria.com

  • Email: freloria2@gmail.com

  • Phone: 9593015499

  • Address:
    VILL - SULTANPUR,
    P.O - KRISHNA NAGAR,
    P.S - MANDIR BAZAR,
    Dist - SOUTH 24 PARGANAS,
    State - WEST BENGAL,
    PIN - 743345, India

  • GST Number: 19GWCPS6330F1ZA

17. Entire Agreement

These Terms of Service, along with any policies posted on our site, constitute the entire agreement between you and Freloria.com.

They supersede any prior agreements, communications, or proposals.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Freloria.com.